Starfsmaður á pizzastað

Satisfied customers

Simplify life with outstanding service

We endeavour to simplify life for our customers and offer them exceptional service. News about good service spreads and, in 2021, customer numbers grew at a record rate.

Íslenska ánægjuvogin

Our customers are more satisfied

Our clear strategy has yielded results in the form of new solutions for customers, increased satisfaction and improved and more efficient service. Topping the Icelandic Performance Satisfaction Index, the third year in a row, was a welcome recognition.

Kona í farsíma

Smarter banking service

We are enthusiastic about simplifying life for our customers. In 2021, we introduced various new solutions to allow customers to finalise transactions easily and quickly in the app and online banking.

Ung listakona

Personal banking

Our goal is to simplify life for our customers and utilise technology to offer more flexible and accessible service. At the same time, we leverage our team’s expertise and the Bank’s data to offer first-rate service as well as personal and professional advice.

Fólk í fyrirtækjarekstri

Corporate banking

We are seeing a turn for the better though not full recovery in the operation of many companies who were negatively effected by the pandemic. An ever-growing part of our services are accessible via the app, online banking or other self-service solutions and our customers are clear that they want this trend to continue.


Asset Management & Capital Markets

Transactions in equities and funds multiplied between years and asset management, Landsbréf’s funds and securities and FX brokerage achieved good results. Customers were very interested in our investment objectives and clearly appreciate how simple it is to trade in equities and funds independently.


By clicking "Allow All", you agree to the use of cookies to enhance website functionality, analyse website usage and assist with marketing.

More on cookies

Ensure website functionality

Analyse usage so we can measure and enhance the quality of the website

Used to display personalised ads

More on cookies